Ewen’s Room operate a Telephone Helpline for local people affected by mental health issues. The Helpline can be accessed by phoning local number 01967 750855, and is open between the hours of 5.00pm and 10.00pm Monday to Friday and 12.00pm to 10.00pm on Saturdays and Sundays. Outwith these times, messages can be left and will be responded to as quickly as possible.
This ‘Telephone Friend’ service is run and staffed by trained, locally based volunteers who can relate to the issues of social isolation and loneliness experienced by many individuals in our rural communities. It also provides elements of a befriending service, for those who simply require a regular ‘friendly chat’, or a timely reminder of a coming health appointment. In time, it is hoped the helpline will prove to be a supportive, discreet and beneficial service for those who have nowhere else to turn, as well as being there with first-line emergency support for anyone in crisis.
The helpline has the backing of community healthcare professionals, who have welcomed the launch of this alternative form of support, particularly for those challenged by ongoing chronic well-being issues. Callers facing a mental health crisis which cannot be resolved by talking to the helpline volunteer, are advised to seek urgent professional counselling, or in dire situations, to call the emergency services.
We are only able to provide this helpline service due to a grant from Lottery Awards for All.
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